Devlin Law Firm LLC

Advice to law firm management: Consider fostering a more client-centric approach within the team, emphasizing clearer communication and avoiding the use of overly complex legal language. Encourage a more approachable and attentive demeanor, ensuring that clients feel valued and understood. Additionally, implementing a system for reliable follow-up on promised information and documents would greatly enhance the overall client experience. Addressing these aspects could contribute to a more positive and client-friendly environment

Cons: I want to emphasize that this review is not aimed at Devin Law as a company but rather focuses on my experience with Mr. Alex Chan. The communication with Mr. Alex Chan was not only unclear and lacking essential details but also accompanied by a demeanor that suggested a stuck-up god complex. He spoke in attorney language as if assuming I had the same legal background and even rolled his eyes when I requested elaboration. This attitude, combined with the rushed communication and lack of follow-up, contributed to a less than satisfactory experience. Unfortunately, the promised follow-up email with additional information was not received, and there was no subsequent check to ensure the document was received or to address any lingering questions.

Partners to Avoid and Why: Alex H. Chan

Current or former employee?: Current Employee

Job type: Full time