Attorney Client Relations Team

Job Overview: A dynamic and collaborative law firm in Raleigh, NC, is seeking an Attorney to join their Client Relations Team. This role is ideal for a motivated legal professional who thrives in a team-oriented environment, is passionate about helping clients navigate difficult times, and is driven by results. The position involves initial client consultations, legal assessments, and providing guidance to both clients and team members. This is an excellent opportunity for those who want to make a difference in the lives of clients while working in a progressive and inclusive work environment.

Duties:

• Conduct initial client consultations to assess case viability and provide legal advice.
• Review documentation, evidence, and client information to determine case merits.
• Collaborate with the Client Relations team and internal attorneys to provide guidance on potential cases.
• Communicate empathetically with clients, building strong rapport and understanding.
• Assist in developing and implementing a client-focused sales approach to increase case intake.
• Navigate challenges and unexpected developments with a positive and resilient attitude.
• Stay up-to-date with changes in relevant laws, regulations, and best practices affecting client relations and sales procedures.
• Ensure compliance with legal and ethical standards in all client interactions.
• Use firm’s technology and case management systems to track client interactions and case details.
• Work closely with external parties, including referral law firms, to gather additional information and support clients.
• Maintain relationships within the community to support the firm’s brand recognition and marketing efforts.
• Travel as needed for client meetings and other firm-related events.

Requirements:

• Active membership with the NC State Bar (membership with other state bars is a plus).
• Demonstrated ability to provide empathetic, client-centered legal advice.
• 0-3 years of experience in personal injury law preferred but not required.
• Ability to work effectively in a collaborative, team-based environment.
• Strong interpersonal communication skills, with a focus on active listening and relationship building.
• Self-motivated and able to work independently with a focus on driving outcomes for clients.

Education:

• Juris Doctor (JD) from an accredited law school.

Certifications:

• Active membership with the North Carolina State Bar.
• Additional state bar memberships, particularly in South Carolina, are a plus.

Skills:

• Excellent communication and interpersonal skills with a client-focused mindset.
• Strong problem-solving abilities, with a focus on finding solutions that benefit the client.
• Ability to adapt quickly to new information and changing circumstances.
• Detail-oriented with a focus on accurate documentation and case management.
• A persuasive, sales-driven communication style with the ability to mentor and lead others.
• Knowledge of legal case management systems and technology tools.