Claims Counsel II

Job Title: Claims Counsel II

Job Overview
A leading law firm located in Charlotte, NC, seeks a dedicated Claims Counsel II to join its team. This role involves managing and resolving professional and general liability claims with a strong focus on coverage evaluation, litigation management, and strategic resolution. The ideal candidate will bring expertise in liability claims handling, a meticulous eye for compliance, and an aptitude for independent judgment, driving effective outcomes while supporting insured clients and business partners.

Duties

• Conduct comprehensive investigations and develop effective resolution strategies, including risk transfer and mediation.
• Analyze and assess coverage obligations by evaluating policy language and preparing written coverage determinations.
• Establish and maintain reserves with timely updates to reflect coverage, liability, and damages considerations.
• Coordinate and oversee litigation, including hiring defense counsel, reviewing draft pleadings, and managing litigation budgets.
• Document all claim-related activities in electronic claim files, ensuring accuracy and accessibility.
• Deliver exceptional service by interacting professionally with insured clients, claimants, and other stakeholders.
• Provide regular status updates and respond promptly to information requests.
• Manage claims proactively to closure, collaborating with business partners on resolution strategies.
• Prepare and present claim evaluations to leadership, highlighting significant risks and exposures.
• Ensure compliance with state and local regulatory standards.
• Create detailed reports for management, clients, and other recipients.
• Represent the firm in mediations, court appearances, and other proceedings; some travel may be required.

Requirements

• Education: Juris Doctor Degree required.
• Experience: 7 years of experience in claims management.
• Certifications: Must hold an active insurance license in one or more of the following states: Florida, Texas, New York, or California.
• Skills:
  • Proficiency in claims resolution and insurance principles.
  • Strong interpersonal, verbal, and written communication abilities.
  • Demonstrated negotiation and presentation skills.
  • Excellent analytical, critical thinking, and decision-making skills.
  • Proficiency in Microsoft Office Suite and other related software.

Job Location

• Charlotte, North Carolina